Landlord Transfers — Review Agent Applications
When an agent submits an applicant to your company, review the handoff under Tenants → Transfers. Direct (non-agent) applications still use Applications as usual.
Who this guide is for: Account managers and landlord staff who accept applications from linked real-estate agencies.
Some applications use agents; some do not. Transfers only lists agent handoffs.
Link the agent company
- Get the agency’s org code (or share yours so they can add you).
- Authorize the link so the agent can submit transfers to your organization.
Open Tenants → Transfers
In the Manager portal open Tenants → Transfers
(/Manager/Transfers. Review pending agent submissions
separately from your normal Applications list.
Approve or deny the handoff
- Approve: copies the application into your org (Part 1 approved) and migrates identity (old agent-org login disabled; new Tenant user in your org).
- Deny: emails the agent and applicant; the agent may submit elsewhere afterward.
Finish move-in on the transferred application
After Approve, open the new application under Applications and complete move-in the same way you would for a direct applicant.