Pricing
Plans for every stage — from a few units to large portfolios
Early access pricing — flat rates for a limited time
Sign up now and lock in flat-rate pricing before we move to per-unit billing. Early access customers keep their rate forever.
Starter
$0/mo
Up to 3 units
- Properties & tenants
- ACH payment collection
- Tenant screening (Checkr)
- Documents & maintenance
- Chat & transactions
- Website · Android app on Google Play · Apple app (Coming Soon)
- 1 GB storage
Landlord
$29/mo
Up to 50 units · flat rate
- Everything in Starter
- Full reporting suite
- Financials & built-in GL
- Scheduling & task templates
- Listings & vacancy marketing
- Late fee automation
- 10 GB storage
Investor
$49/mo
Up to 500 units · flat rate
- Everything in Landlord
- Rehab project tracking
- Investment metrics & analytics
- Loan & draw schedules
- Budget tracking & projections
- Plaid, Firma e-signatures, QuickBooks
- 50 GB storage
Portfolio
Custom
500+ units
- Everything in Investor
- Self-hosted environment
- Dedicated account manager
- Custom branding & SLA
- SSO & advanced security
Payment Processing Fees
By default the tenant covers processing at checkout so landlords receive the full rent. Account Managers on Landlord/Investor/Portfolio plans can choose to absorb the fee instead — either way the platform retains the same amount.
| Payment Method | Starter | Landlord / Investor / Portfolio | Platform Fee | Tenant Pays on $1,500 rent |
|---|---|---|---|---|
| Bank Account (ACH) | 1% + $1.00 (tenant pays only) |
0.8% + $0.50 processing + $1.50 Tenantivo service fee |
Method-based | Starter $1,531.00 Landlord+ $1,514.00 |
| Credit / Debit Card | — (ACH only on Starter) |
2.9% + $0.30 processing + 0.6% Tenantivo service fee |
Matches 3.5% + $0.30 total | $1,552.80 |
Starter keeps a percent-based service fee (configured platform rate). Landlord, Investor, and Portfolio use a method-based Tenantivo service fee ($1.50 flat on ACH; 0.6% on card so the tenant card total matches 3.5% + $0.30). Examples assume the tenant covers fees. Tenantivo keeps landlord software costs lower than TenantCloud, does not add a $255 chargeback surcharge, and includes investor tools such as rehab tracking, loan/draw schedules, and investment metrics. Checkr bills you or the tenant directly per screening.
Refunds (when your organization issues one through Stripe) return to the tenant’s original payment method. Card refunds typically appear in 5–10 business days; bank (ACH) refunds usually take at least 3–5 business days after processing — timing depends on the bank. Processing fees from the original charge are not refunded. See our FAQ for details.