Tenants → Requests
View and manage maintenance requests submitted by tenants.
Showing Web screenshots
Switch between web app and mobile app screenshots. Step text is the same; mobile images can be uploaded separately.
Opening the Maintenance requests list (from tenants)
Go to /Manager/MaintenanceRequests to see all maintenance requests submitted by tenants. View by status or tenant.
Viewing request detail and tenant-submitted notes/photos
Open a request to see description, category, urgency, and any notes or photos the tenant added. Use this to triage and create a maintenance ticket.
Adding a manager note (visible to tenant or internal)
Add a note to the request. Choose whether it's visible to the tenant (e.g. "Scheduled for Tuesday") or internal only.
Deleting a note
Remove a note if it was added by mistake. Only delete when appropriate; some systems may audit note changes.
