Tenants → Letters

Send and manage letters and notices to tenants.

Platform

Showing Web screenshots

Switch between web app and mobile app screenshots. Step text is the same; mobile images can be uploaded separately.

Opening the Letters list (sent to tenants)

Go to /Manager/Letters to see letters and notices you've sent to tenants. View by tenant or date.

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Viewing letter history and delivery status

View when each letter was sent and delivery status (sent, read) if the system tracks it. Use for compliance and follow-up.

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Sending a new letter to a tenant (select tenant, title, attach PDF)

Click Send letter. Select the tenant, enter a title, and attach the PDF (or content). Send to deliver; the tenant sees it in their portal.

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Templates or standard letters (if available)

Use templates or standard letters (e.g. lease renewal, notice to enter) to save time. Customize as needed before sending.

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Resending or downloading a letter (if available)

Resend a letter if the tenant didn't receive it or you need to send again. Download a copy for your records or for legal.

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