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Agent portal home: queue summary for applications awaiting review, submit, or landlord decision.
Platform
Showing Web screenshots
Switch between web app and mobile app screenshots. Step text is the same; mobile images can be uploaded separately.
Opening the Agent portal
- Sign in and go to /Agent (or click the Agent portal link from your account).
- The Agent Home page loads, scoped to your agent organization.
What you see: A dashboard for your agent org with navigation to Assets, Applications, Companies, Payments, and Settings.
Reading the queue summary
Home summarizes where each applicant stands so you know what needs attention:
- Pending review: applicants who have not yet been approved or denied by your agency.
- Submitted: approved applicants sent on to a linked landlord company and awaiting that company's decision.
- Landlord decision: submissions the landlord has approved or denied.
Tip: Use the counts as a checklist — clear Pending review first, then follow up on anything Submitted for longer than expected.
