Applications

Go to /Agent/Applications to see every applicant for your agency's rentals, along with your agency's decision and, once submitted, the landlord's status.

Every applicant must be explicitly Approved or Denied by your agency before anything else can happen — there's no way to submit, export, or move an applicant along without first passing this gate. Add notes to record why you approved or denied.

Why it matters: The Approve/Deny decision is your agency's own screening step, separate from and prior to a landlord's own decision on a submitted applicant.

1. Once an applicant is Approved, choose a landlord company from your Linked companies list.
2. Click Submit to send the application to that landlord for their own review.

Note: Only landlord companies you've already linked (see Companies) appear as choices — you can't submit to a company you haven't linked.

If a submission is still pending the landlord's decision, click Pull back to withdraw it. This is useful if you submitted to the wrong company or need to make changes before the landlord reviews it.

Use Change company to withdraw a pending submission (if any) and resubmit the same application to a different linked landlord — without starting over from Approve.

From an application, export a copy for sharing outside the portal:

• PDF: a single-page summary.
• CSV: a two-column (field, value) export.
• Print packet: a printer-friendly HTML view.
• ZIP: the applicant's uploaded attachments.